Head Office

#2947/1, 3rd Main, V V Mohalla, Mysore, Karnataka, - 570002

Info@woodinapp.com                   +91 8722298881

Mon-Fri 9:30 AM to 5:30 PM

Factory

#345/1, Nawada Rd,Ankit Vihar, Saharanpur, Kamboh Majra, Uttar Pradesh - 247001

sales@woodinapp.com                  +91 7022298881

Mon-Sat 9:30 AM to 5:30 PM

Contact with an expert

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    If your order from Woodinapp hasn't arrived yet, there could be a few reasons for the delay:

    1. Shipping Delays: Sometimes, shipments can get delayed due to unexpected issues like weather conditions, customs clearance, or carrier delays.

    2. Order Processing Time: It's possible that your order is still being processed by Woodinapp before it's shipped out.

    3. Incorrect Address: Double-check the shipping address you provided during checkout to ensure it's correct. If there's a mistake, it could delay delivery or result in the package being returned to Woodinapp.

    4. Out of Stock Items: If any items in your order are out of stock, it could delay the entire shipment until all items are available.

    To get more specific information about your order's status, we  recommend contacting our customer support. They'll be able to provide you with real-time updates and assist you further.

     
    Do you deliver on public holidays?

    At Woodinapp, we strive to provide reliable delivery service to our customers. However, delivery schedules may be affected by public holidays.

    During public holidays, there may be delays in shipping and delivery due to closures or reduced operating hours of shipping carriers and logistics partners. While we endeavor to fulfill orders promptly, please understand that factors beyond our control may impact delivery times during these periods.

    We encourage customers to plan their purchases accordingly, taking into account any potential delays related to public holidays. If you have any concerns or specific questions about delivery timing, feel free to reach out to our customer support team for assistance.

    Do you deliver to my postcode?

    At Woodinapp, we strive to provide nationwide coverage and deliver to as many postcodes as possible. However, delivery availability may vary depending on your location and the logistics network we have in place.

    To check if we deliver to your postcode, simply enter your postcode during the checkout process or use our postcode checker tool on our website. This will provide you with real-time information on delivery options available for your area.

    If you're unable to find your postcode in our delivery coverage, we apologize for any inconvenience. Please reach out to our customer support team for further assistance, as we're constantly expanding our delivery network and may have alternative solutions available for you.

    Is next-day delivery available on all orders?

    At Woodinapp, we offer next-day delivery on many orders, depending on various factors such as your location, the time of day you place your order, and product availability.

    Next-day delivery eligibility is typically displayed during the checkout process, where you can see the available delivery options for your order. If next-day delivery is available, it will be clearly indicated along with any associated fees or requirements.

    Please note that certain products or locations may not be eligible for next-day delivery due to factors such as shipping constraints or stock availability. In such cases, alternative delivery options will be provided.

    Do I need to be there to sign for delivery?

    At Woodinapp, whether a signature is required for delivery depends on the specific courier service and the nature of the items being delivered.

    For some orders, especially high-value or sensitive items, a signature may be required upon delivery to ensure secure receipt. In such cases, the courier will typically make multiple delivery attempts, and if no one is available to sign for the package, they may leave a notice with instructions for rescheduling delivery or arranging for pickup at a local facility.

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