Shipping Policy
Returns:
We accept returns on eligible products within 30 days of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Refund Policy
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to the original method of payment within a reasonable timeframe.
- Please note that shipping costs are non-refundable, and you will be responsible for the return shipping fees unless the return is due to our error (e.g., wrong item shipped, defective product).
Cancellation / Return / Exchange Policy
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the damage or defect. We will work with you to resolve the issue promptly, either by sending a replacement or issuing a refund.
Exchanges:
We currently do not offer direct exchanges. If you wish to exchange an item for a different size or color, please initiate a return for the unwanted item and place a new order for the desired item.